ORDERING GUIDELINES

Please carefully read the ordering instructions. After confirming your order, kindly make payment within 24 hours. Payment is considered as acceptance of the ordering guidelines.

Orders not paid after the payment deadline will be canceled, along with any applicable discounts.

Pre-order items, unless otherwise specified, will be shipped within 7-21 business days from the order deadline.

In-stock items will be shipped within 2-7 business days.

Business days exclude Saturdays, Sundays, and public holidays.

If a product is sold out, a full refund will be arranged.

Once payment for pre-order items is completed, style changes (including color and size) or order cancellations cannot be accommodated.

For returns or exchanges, please contact us within three business days after receiving the product. For more details, refer to our Return and Exchange Policy page.

Local deliveries will be sent via SF Express with payment upon delivery. Enjoy free shipping for orders over $600. If the recipient fails to follow the delivery company's specified procedures, resulting in any loss, the company will not be held responsible.

If there is any dispute, the company reserves the right to make the final decision.