EXCHANGE & REFUND
Thank you for choosing our products. We are dedicated to providing you with the finest quality items. If you encounter any quality-related issues, please contact us within 3 days of your purchase for an exchange or refund. Please note that our exchange policy does not cover subjective factors such as sizing discrepancies or personal preferences.When returning the product, it must be accompanied by the original packaging and labels, and it must be brand new and unused.
Please take note of the following:
- Loose Threads: As our products are handcrafted, there might be minor loose threads. These can be easily trimmed without affecting the overall quality. This is not considered a quality issue.
- Printed Color Edges: Due to the unique nature of the printing process, there might be slight color misalignment of 1-2mm at the edges. This is a normal occurrence.
- Color Variation: While we strive to accurately represent our products, there could be slight variations in color between the actual product and the images on our website due to factors such as lighting and individual screen settings.
- Pattern Variation: The image shown is of the 200x230cm product. Patterns on items of other sizes might exhibit slight variations.
Our aim is to ensure your satisfaction with your purchase. For exchanges or any inquiries, please reach out to our customer service team. Your feedback is important to us.
Please briefly explain the reason for the return or exchange along with your order number, and we will contact you shortly. Thank you for your understanding and support!
Feel free to reach out to us at formesofficial@gmail.com with any questions or inquiries, and we'll aim to respond within 3 business days. Thank you!